Please
select a category for further reading:
Talent
Ambition
Performance
Experience
Brand
Execution
Architecture
Talent
The talent is the organisation…. Everybody works
on ways to attract, develop, stimulate, engage and reward
a wide array of talented people; fostering a community
where a diverse group of people have the freedom to
excel in what they do, in ways that are unique to them.
Tom
Peters Reference Points on Talent
Re-imagine
Part VII, chapter 19 Re-imagining the Individual: Life
in a Brand You World
Re-imagine Part VII, chapter 20: Boss Job One: The Talent
25
Re-imagine Part VII, chapter 21: Meet the New Boss:
Women Rule
Re-imagine Part VI, chapter 17: Boss Work: Heroes, Demos,
Stories
Tom Peters Essentials: Talent
The Brand You 50
Thriving on Chaos – Section IV – People
Other
Sources of Insight on Talent
Professor
Richard Florida, The Rise of the Creative Class
Dan Pink, Free Agent Nation
George Leonard, Mastery
David Maister, True Professionalism
Ed Michaels, The War for Talent
William Bridges, Creating You & Co.
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Ambition
The
shared ambition is what galvanises all other activity.
If the ambition is truly unique and demonstrates how
the organisation will make a dramatic difference through
common values, people will sign up to be a part of the
cause.
A
soaring ambition, described expressively, will attract,
energise and retain the talent needed to deliver.
Tom
Peters Reference Points on Ambition
Re-imagine
Part I, chapter 1: Re-imagining the World: All Bets
are Off
Re-imagine Part I, chapter 2: Control Alt Delete: The
Destruction Imperative
Re-imagine Part VIII, chapter 25: Pursuing Excellence
in a Disruptive Age:
The Leadership 50
Tom Peters Essentials: Leadership
Thriving on Chaos – Part V – L2 –
Develop an Inspiring Vision
Other
Sources of Insight on Ambition
Ricardo
Semler, The Seven Day Weekend
Watts Wacker, The 500 Year Delta
Ralph Stayer, Flight of the Buffalo
Shoshana Zuboff and Richard Maxim, The Support Economy
Kim & Mauborgne, Blue Ocean Strategy
Benjamin and Rosamund Zander, The Art of Possibility
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Performance
The
output. The measurement of the progress towards the
ambition, where talented people take pride in executing
their personal accountability and continually add value
through discipline, hard work and continuous learning.
Goals,
targets and rewards focus talent on the performance
parameters that will deliver.
Tom
Peters Reference Points on Performance
Re-imagine
Part III, chapter 5: from “Cost Center”
to Stardom: The PSF/Professional Service Transformation
Re-imagine Part III, chapter 6: PSF's Mean Business:
The Solutions Imperative
The PSF 50
Other
Sources of Insight on Performance
Jeffrey
Pfeffer and Bob Sutton, The Knowing Doing Gap
Jeffrey Pfeffer and Bob Sutton, Hard Facts, Dangerous
Half Truths and Total Nonsense
David Maister, True Professionalism
David Maister, Practice What You Preach
Daniels and Daniels, Measure of a Leader
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Experience
Winners create ‘relational’ experiences
with their customers/clients (as opposed to ‘transactional’).
There is a true understanding and desire to seek and
create partnerships with extraordinary customers/clients
to enable everyone to achieve their ambitions.
Creating
great client/customer experiences provides talent with
personally and professionally rewarding challenges.
Tom
Peters Reference Points on Experience
Re-imagine
Part IV, chapter 8: Beyond Solutions: Providing Memorable
“Experiences”
Re-imagine Part IV, chapter 9: Experiences Plus: Embracing
the “Dream Business”
Re-imagine Part IV, chapter 10: Design: The “Soul”
of New Enterprise
Re-imagine Part IV, chapter 11: Design’s Long
Coattails: Beautiful Systems
Pursuit of WOW!
Tom Peters Essentials: Design
Thriving on Chaos – Part II – Creating Total
Customer Responsiveness
In Search of Excellence – Chapter 6 – Close
to the Customer
Other Sources of Insight on Experience
Joe
Pine and Jim Gilmore, The Experience Economy
Lyn Heward, “Cirque du Soleil” the Spark:
Igniting the Creative Fire that Lives Within Us All
Kevin Freiberg, Nuts
Whitely and Hessan, Customer Centered Growth
Tom Kelly, The Art of Innovation
Steve Yastrow, Brand Harmony
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Brand
The
description of what you stand for. A brand, described
in an engaging and emotional way, can retain existing
clients/customers as well as reach out for new ones.
Everyone in the organisation understands their role
in bringing the ‘brand’ to life - ‘lovemarks’
are consistent and inherent throughout the whole of
the organisation.
Brand
values can attract the right talent and provide them
with a framework for their input and efforts.
Tom
Peters Reference Points on Brand
Re-imagine
Part IV, chapter 12; The Ultimate Value Proposition:
The Heart of Branding
Re-imagine Part V, chapter 13: Trends Worth Trillions$$$
I: Women Roar
Re-imagine Part V, chapter 14: Trends Worth Trillions$$$
II: Boomer Bonanza
Tom Peters Essentials: Trends
Other
Sources of Insight on Brand
Kevin
Roberts, Lovemarks, The Future Beyond Brands
Martin Lindstrom, BRAND sense, Build Powerful Brands
through Touch, Taste, Smell,
Sight, and Sound
Sam Hill & Glenn Rifkin, Radical Marketing
Martha Barletta, Marketing to Women
David Wolfe & Robert Snyder, Ageless Marketing
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Execution
Talented
people focus on work that matters; work that will create
outstanding value for the client/customer. Talented
people proactively work together to constantly look
for new and better ways of delivering their commitments
in the pursuit of their ambition.
The
execution element provides talent with the day to day
platform on which to display and properly apply their
skills and knowledge.
Tom
Peters Reference Points on Execution
Re-imagine
Part VI, chapter 15: Making Work Matter: The WOW Project!
Re-imagine Part VI, chapter 16: No Limits: WOW Projects
for the “Powerless”
Re-imagine Part VI, chapter 17: Boss Work: Heroes, Demos,
Stories
Re-imagine Part VI, chapter 18: Bringing WOW! Work to
Fruition: The Sales 25
The Project 50
Other
Sources of Insight on Execution
Larry
Bossidy & Ram Charan, Execution: The Discipline
of Getting Things Done
Faith Popcorn, EVE-olution
David Maister, True Professionalism
Bossidy and Charan, Execution
Sally Helgeson, The Web of Inclusion
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Architecture
The
structure / framework that supports the ongoing relationships
between all the elements that enable people to pursue
the ambition in accordance with their shared values.
Systems
and processes provide talent with value adding tools
and create a positive and creative work culture.
Tom
Peters Reference Points on Architecture
Re-imagine
Part II, chapter 3: In the Crosshairs: White Collar
Cataclysm
Re-imagine Part II, chapter 4: Info Tech Changes Everything:
“On the Bus” or “Off the Bus”
Re-imagine Part III, chapter 7: Welcome to XF/Cross-Functional
world: The Solutions 50
Other
Sources of Insight on Architecture
Shoshana
Zuboff and James Maxim: The Support Economy
Jeffrey Pfeffer and Bob Sutton: The Knowing Doing Gap
Pfeffer and Sutton, Hard Facts
Stuart-Kotze, Performance
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