The Excellence Audit™ - a management tool for challenging times

GDP figures increasingly tell us that the recession is over, but reality checks confirm that the recovery has barely started! Growth will be sparked on a leader by leader basis as the collective air of caution necessary for survival is progressively overcome by individual resolve to exploit opportunities that can now be seen ahead. Mindset shift occurs and economic momentum builds.

The Tom Peters brand always attracts people with a passion for excellence and a bias for action, but judging what actions to take and when to take them for maximum benefit is especially difficult when resources are held so tight.

The Excellence Audit provides some badly needed clarity and focus amidst so much complexity and uncertainty. It generates quantitative data on the key dimensions of excellence. It identifies the most cost effective places to target performance improvement initiatives. It reveals where and whether there is agreement between key individuals and groups about the priorities for improvement. It exposes blockages that will inhibit progress. It enables leadership teams to create and own a new improvement agenda. It helps leaders at all levels to get their most valuable people focused and moving forward.

The fifty characteristics examined in the Excellence Audit are derived from Tom Peters’ lifetime study of business excellence. Collectively, they describe the seven elements that interact in the Future Shape of the Winner model. Survey participants rate the current status and future importance of each characteristic as they experience it in their work. The results inform managers and management teams on where and when business improvement actions should be targeted for optimum effect.

The Excellence Audit is a client confidential on-line diagnostic tool. Tom Peters Company specialists provide advice on survey design, do an initial data interpretation and make action recommendations for each client. Our input can be delivered face to face or remotely. Additional services from TPC, in the form of further analysis, interpretation, specialist consulting, and implementation support, is available as a client option.

Conducting an Excellence Audit is an affordable way to engage key people on a collective agenda for excellence that addresses their issues and fits their context. It is an extremely powerful and flexible management tool in use right across the business spectrum, by large and small companies, in the public and private sectors. Click here to request an information sheet about the Excellence Audit.

To find out more about how to apply the Excellence Audit in your situaton, whether you are a leader or a consultant, see our What Shape are you? section or contact team@tompeters.com